Alpine Accounts

1. Introduction

Alpine Shipping Pte Ltd ("Alpine Shipping", "we", "us", "our") operates the APS Accounts platform at accounts.alpineshipping.online. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and applicable international standards.

2. Data We Collect

We collect the following categories of personal data:

Account information: Name, email address, password (encrypted)
Usage data: Login timestamps, IP addresses, browser information
Business data: Customer records, invoices, payment records entered by you
Session data: Cookies and session identifiers for authentication

3. How We Use Your Data

To provide and maintain the APS Accounts service
To authenticate your identity and manage your account
To send transactional emails (password resets, verification)
To monitor system security and prevent unauthorized access
To comply with legal obligations

4. Data Storage & Security

Your data is stored on secure servers. We use industry-standard security measures including:

HTTPS/TLS encryption for all data in transit
Bcrypt hashing for passwords (never stored in plain text)
CSRF protection on all forms
Session encryption and secure cookie flags
Role-based access controls
Audit logging of all system activity

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Business records (invoices, payments) are retained for a minimum of 7 years for compliance purposes. You may request deletion of your account and personal data at any time.

6. Your Rights (PDPA)

Under the PDPA, you have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Withdrawal: Withdraw consent for data processing
Deletion: Request deletion of your personal data

To exercise these rights, contact us at donotreply@alpineshipping.online.

7. Cookies

We use essential cookies only — session cookies for authentication. We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

8. Third-Party Sharing

We do not sell, trade, or share your personal data with third parties except as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated revision date.

10. Contact

For questions about this Privacy Policy or your data, contact:
Alpine Shipping Pte Ltd
Email: donotreply@alpineshipping.online